BitFlap LLC
Nishishinjuku Mizuma Bldg 2F, 3-3-13 Nishishinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
support@bitflap.app
* Inquiries regarding the service are accepted via email. We do not accept inquiries by phone.
Based on the price displayed on each plan introduction page or payment page.
Communication charges for site browsing and service usage (internet connection fees) are to be borne by the customer.
Credit Card (Stripe)
Depends on the closing date and contract details of your credit card company. Please contact your card company. The initial payment is made at the time of application, and automatic payments are made on the renewal date every month thereafter.
Available immediately after credit card payment is completed.
Due to the nature of digital content, returns or refunds after purchase cannot be accepted. Please check the target environment etc. in advance before applying.
You can cancel at any time from the settings screen (My Page, etc.) within the service. If you cancel, you can use the service until the day before the next renewal date, and no billing will occur after the next renewal date. No refunds will be provided on a pro-rata basis.
Recommended browsers: Latest versions of Google Chrome, Safari, Firefox, Edge. Other: Internet connection environment necessary to use the service.